Packages are generally dispatched within 2 days after receipt of payment and are shipped via DHL with tracking# and drop-off with signature. DHL is usually the cheapest carrier and cooperates with most local postal Services worldwide: the local postal service in your country will deliver your order just like as if you have ordered within your country (i.e. DHL parcels we send off from Germany to the USA will be delivered by USPS to your door).
If you prefer delivery by any other carrier, an additional cost will be applied, please contact us for details before ordering. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees are actual costs. Handling fees do not apply, whereas transport fees vary according to total weight of the shipment. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Insurance for any shipment is not incluced, but available on request, an additional fee according the insured value will apply: rule of thumb: additional 15 Euro flat plus 1.8% (calculated on base of the insured total value) will apply.
We try to work economically friendly and therefore we occasionally re-use packaging and protection materials. If you insist on getting only new materials for packaging please inform us with your Paypal-payment, using the comment field while processing the Paypal-payment.
You can return any item unaltered for your choice of replacement or refund of the price of the item(s) within 14 days after receipt to Martin Guhl, Biehlweg 14, 22049 Hamburg/Germany. No questions.