We are honest and trust our customers and have no formal conditions and rules for our communication and business.
We are glad to help and all issues can be solved, Claims are taken very serious and are handeled and solved directly by our owner -> customerservice@best-eurospruce.com
@ www.best-eurospruce.com we are offering from 2006 on handselected tonewoods, since then we got only four returns due to dis-satisfaction with the received materials; since 01/2011 we did not receive any return and we are proud to say that we are working for now more than five years without any return (state: 02/2016).